Payment Terms

Payment Terms

Thank you for shopping with Evdokia.

At Evdokia, we are committed to providing a secure, convenient, and transparent payment experience.

These Payment Terms explain the accepted payment methods, payment processing procedures, billing conditions, transaction security, pricing, refunds, and other payment-related information that applies when you place an order through our online store.

Official Website: https://www.evdokiamoskvina.com/

By completing a purchase on Evdokia, you agree to the payment terms described below, subject to applicable consumer protection laws.

Accepted Payment Methods

Evdokia accepts the payment methods displayed during checkout.

Depending on availability, accepted payment methods may include:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Other payment methods displayed during checkout

Available payment methods may vary depending on:

  • Customer location

  • Device

  • Browser

  • Payment provider availability

  • Applicable transaction requirements

The payment methods shown during checkout are the payment options currently available for your order.

Customers are not required to use payment methods that are not displayed during checkout.

All orders must be successfully authorized and paid before they can proceed to fulfillment.

Payment Processing

Payments made through Evdokia are processed using the payment services available through our online checkout.

When you place an order, payment will be processed according to the authorization and payment procedures displayed during checkout.

If a payment is declined, cannot be authorized, or cannot be completed, the associated order may not be processed.

If you experience a payment issue, you may:

  • Review your billing and payment information

  • Confirm that your payment details are correct

  • Contact your bank or payment provider

  • Try another available payment method

  • Contact our Customer Support team for assistance

Payment approval is subject to the applicable bank or payment provider's authorization procedures.

Evdokia cannot guarantee approval of every payment attempt.

Payment Security

The security of customer payment information is important to Evdokia.

Payments are processed through secure payment services supported by our Shopify-powered checkout and applicable payment providers.

Our checkout uses encrypted connections to help protect personal and payment information during transactions.

Evdokia does not store complete credit or debit card details on its own servers.

Sensitive payment information is handled by the applicable payment providers in accordance with their security procedures and privacy requirements.

Customers should never send complete payment card numbers, security codes, account passwords, or other sensitive payment credentials through email.

Payment Authorization

By submitting an order, you authorize the applicable payment provider to process payment for the final amount displayed during checkout.

Payment authorization must be successfully completed before fulfillment begins.

Customers are responsible for providing accurate and valid payment information.

If a transaction cannot be authorized or completed, the order may be declined or cancelled.

Some banks and payment providers may place temporary authorization holds on payment accounts.

The release of temporary authorization holds is determined by the applicable financial institution or payment provider.

Pricing

Product prices are displayed on their corresponding product pages.

Before completing an order, customers can review the applicable:

  • Product prices

  • Shipping charges, if any

  • Taxes, if applicable

  • Discounts and promotional offers, if applicable

  • Final order total

We aim to provide clear and accurate pricing information throughout the shopping and checkout process.

The final amount payable will be displayed during checkout before payment is submitted.

Customers should review the order details and final amount before completing a purchase.

Currency

Product prices and the applicable transaction currency are displayed during the shopping and checkout process.

Customers should review the currency shown at checkout before completing payment.

If your bank, card issuer, or payment provider performs currency conversion, it may apply its own exchange rate or additional fees.

Any such conversion fees are determined by the applicable financial institution or payment provider and are not charged by Evdokia.

Taxes

Applicable sales taxes and other required taxes will be calculated or displayed during checkout where required by law.

The final order total may include:

  • Product prices

  • Applicable shipping charges

  • Applicable taxes

  • Promotional discounts

  • Other disclosed charges

Customers can review the total amount before completing payment.

For international orders, additional customs duties, import taxes, or local charges may apply depending on the destination.

Please review our Shipping Policy for more information about international shipping and customs requirements.

Shipping Charges

Evdokia offers free standard shipping on eligible orders delivered to supported addresses within the United States.

Standard Shipping Cost: $0.00

No minimum purchase amount is required for eligible U.S. standard shipping orders.

Optional additional shipping services, when available, may have separate charges.

For international orders, applicable shipping charges will be displayed during checkout before payment is completed.

Customers can review the selected shipping method and applicable costs before submitting an order.

Please refer to our Shipping Policy for complete shipping and delivery information.

Order Processing and Delivery

Orders are generally processed within:

1–3 business days.

For eligible standard shipping orders within the United States, the estimated shipping transit time is:

6–9 business days.

The total estimated delivery timeframe is:

7–12 business days.

Business days are Monday through Friday, excluding weekends and applicable public holidays.

Order processing time is separate from shipping transit time.

Delivery estimates are not guaranteed delivery dates.

Actual delivery times may vary depending on destination, carrier operations, weather conditions, public holidays, and other logistical circumstances.

For complete information, please review our Shipping Policy.

Order Confirmation

After an order has been successfully submitted, Evdokia will send an order confirmation email to the email address provided during checkout.

The confirmation may include:

  • Order number

  • Purchased products

  • Product quantities

  • Order total

  • Billing information

  • Shipping address

  • Other relevant purchase details

Please ensure that your email address and order information are correct before completing your purchase.

If you do not receive an order confirmation email, please check your spam or junk folder.

You may also contact our Customer Support team for assistance.

Order Verification

To help prevent unauthorized or fraudulent transactions, some orders may require additional verification before fulfillment.

Verification may be necessary if:

  • Payment information cannot be confirmed

  • A payment provider requests additional authentication

  • Transaction details require further review

  • Additional security checks are necessary

If verification is required, we may contact the customer using the contact information provided during checkout.

Orders that cannot be successfully verified may be delayed or cancelled.

If an order is cancelled after payment has been collected, any applicable refund will be issued according to our refund procedures.

Customer information will be handled in accordance with our Privacy Policy and applicable privacy laws.

Promotional Discounts

Evdokia may offer promotional discounts or special pricing on eligible products and orders.

Promotional offers may be subject to:

  • Eligibility requirements

  • Promotional periods

  • Product restrictions

  • Minimum purchase requirements, where applicable

  • Other disclosed promotional conditions

Promotional codes must be entered during checkout before payment is completed unless otherwise specified.

Unless expressly permitted, promotional discounts may not be combined with other offers.

Promotional discounts generally cannot be redeemed for cash.

Customers should review the applicable promotional conditions and final order total before completing payment.

Returns and Refunds

Approved refunds are issued in accordance with our Return & Refund Policy.

Evdokia accepts eligible returns and exchanges within:

30 days from the date of delivery.

Eligible returns may include both defective and non-defective products, subject to the applicable return requirements.

For standard non-defective returns, products must meet the applicable new-condition requirements.

Customers are generally responsible for return shipping costs for standard non-defective returns.

For confirmed defective, damaged, or incorrect products caused by an error attributable to Evdokia, we will cover the necessary return shipping costs when a return is required.

Restocking Fee: $0

Evdokia does not charge a restocking fee for approved returns.

Refund Processing Time

Approved refunds will be processed within:

7 calendar days.

The refund processing period begins after the returned product has been received, inspected, and approved.

If a refund is approved for a defective, damaged, or incorrect item without requiring a physical return, the refund will be processed within 7 calendar days after the resolution has been confirmed.

Approved refunds are generally issued to the original payment method used for the purchase.

After Evdokia submits a refund, additional time may be required for the funds to appear in the customer's account.

The additional posting time depends on the bank, card issuer, or payment provider.

Evdokia does not control the processing times of third-party financial institutions.

Please review our Return & Refund Policy for complete return eligibility requirements, exchange conditions, return shipping information, and refund procedures.

Original Payment Method

Approved refunds are generally issued to the original payment method used for the purchase.

We generally cannot redirect approved refunds to another:

  • Credit card

  • Debit card

  • Bank account

  • Digital wallet

  • Payment account

If the original payment method is no longer available, the applicable payment provider's procedures may apply.

Order Cancellations

If you need to cancel an order, please contact our Customer Support team as soon as possible.

Email: info@evdokiamoskvina.com

Phone: +1 (415) 202-8568

We will make reasonable efforts to assist before the order has entered fulfillment or shipment.

Once an order has been processed, packed, or shipped, cancellation may no longer be possible.

If an order is successfully cancelled after payment has been collected, any applicable refund will be issued according to our refund procedures.

For orders that have already been delivered, eligible items may be returned in accordance with our Return & Refund Policy.

Failed or Declined Payments

If a payment is declined or unsuccessful, the associated order may not be completed.

Possible reasons include:

  • Incorrect payment details

  • Insufficient available funds

  • Bank authorization failures

  • Payment provider restrictions

  • Security verification requirements

  • Other transaction processing issues

Customers may contact their bank or payment provider for additional information.

Evdokia cannot override payment decisions made by third-party financial institutions.

Duplicate or Incorrect Charges

If you believe you have been charged incorrectly or more than once for the same purchase, please contact our Customer Support team.

Please provide:

  • Order number

  • Transaction date

  • Amount charged

  • Description of the issue

Please do not send complete credit card numbers, card security codes, bank passwords, or other sensitive payment credentials by email.

We will review the available transaction information and assist with determining the appropriate next steps.

Some pending transactions may be temporary payment authorization holds rather than completed charges.

These holds are subject to the applicable payment provider's procedures.

Payment Disputes

If you believe a transaction was unauthorized, incorrect, or associated with an unresolved order issue, please contact our Customer Support team for assistance.

We will review the available order and payment information and assist where reasonably possible.

Customers may also contact their bank, card issuer, or payment provider regarding payment disputes or unauthorized transactions.

Nothing in these Payment Terms excludes or limits any rights available under applicable payment regulations or consumer protection laws.

Customer Information and Privacy

We recognize the importance of protecting customer information.

Personal information collected during checkout may be used to:

  • Process orders

  • Verify transactions

  • Arrange shipping and fulfillment

  • Provide order confirmations

  • Respond to customer inquiries

  • Process eligible returns and refunds

  • Help prevent unauthorized transactions

  • Meet applicable legal obligations

Personal information is handled in accordance with our Privacy Policy and applicable laws.

For additional information, please review our Privacy Policy:

https://www.evdokiamoskvina.com/policies/privacy-policy

Payment Questions

If you have questions regarding:

  • Payment methods

  • Billing information

  • Transaction charges

  • Payment authorization

  • Order confirmations

  • Checkout issues

  • Refunds

  • Failed payments

  • Duplicate charges

  • Payment disputes

Please contact our Customer Support team.

Email: info@evdokiamoskvina.com

Phone: +1 (415) 202-8568

When contacting us regarding an existing order, please include your order number so that we can assist you more efficiently.

Business Information

Business Name: Evdokia

Official Website: https://www.evdokiamoskvina.com/

Email: info@evdokiamoskvina.com

Phone: +1 (415) 202-8568

Business Address:

411 Marina Blvd

San Francisco, CA 94123

United States

Thank you for choosing Evdokia.

We are committed to providing clear payment information, transparent pricing, secure checkout options, and responsive customer support throughout your shopping experience.