Payment Terms

At Evdokia, we are committed to providing a secure, convenient, and transparent payment experience for every customer.

This Payment Policy explains the accepted payment methods, currency, payment security, billing verification, and payment-related terms for orders placed through our website.

This policy applies to purchases made through www.evdokiamoskvina.com.

Accepted Payment Methods

Evdokia accepts secure payment methods available through our checkout process.

Available payment methods may include:

Credit and Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Other supported card networks displayed during checkout

Digital Wallets

  • Apple Pay
  • Google Pay
  • Shop Pay

Alternative Payment Methods

  • PayPal

Available payment options may vary depending on:

  • Your location;
  • Your device;
  • Your browser;
  • Payment provider availability.

The payment methods displayed during checkout are the official payment options available for your order.

All payments must be successfully authorized and completed before an order can be processed, fulfilled, or shipped.

Currency and Pricing

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

The total amount shown at checkout may include:

  • Product price;
  • Shipping charges;
  • Discounts;
  • Applicable taxes based on your shipping address and order details.

If your payment is processed in a currency other than USD, your bank, card issuer, or payment provider may apply:

  • Currency conversion rates;
  • Additional transaction fees;
  • Foreign exchange charges.

These fees are determined by your financial institution and are outside of Evdokia’s control.

Payment Security

Your payment security is important to us.

Our checkout process is powered by Shopify and supported by secure third-party payment providers.

Payment information is transmitted securely through encrypted checkout systems and payment gateways designed to protect your personal and financial information.

Evdokia does not store your complete credit or debit card information on our servers.

Payment details are securely processed by authorized payment providers according to applicable security standards and privacy practices.

Billing Verification

To help protect customers and prevent unauthorized transactions, the billing information provided during checkout should match the information associated with your payment method.

We may review, delay, or cancel an order before shipment if:

  • Payment cannot be authorized;
  • Billing information appears incomplete or inaccurate;
  • The transaction is flagged by fraud prevention systems;
  • We are unable to verify important order details.

If an order is canceled for payment or security reasons, we will notify you by email when possible.

Payment Authorization

When you place an order, your payment method may be authorized immediately.

Depending on your bank or payment provider, a temporary authorization hold may appear before the payment is fully processed.

If your order is canceled before fulfillment, any applicable authorization hold or refund will be handled according to your payment provider’s processing timeline.

Evdokia does not control the processing time of banks or payment providers.

Failed or Declined Payments

If your payment is declined, please check:

  • Your billing information;
  • Card details;
  • Available balance;
  • Payment account status.

You may also contact your bank or payment provider for additional assistance.

Orders with failed or declined payments will not be processed until successful payment authorization has been completed.

Refunds

If a refund is approved according to our Return and Refund Policy, it will be issued to the original payment method used during checkout.

Refund processing times may vary depending on:

  • Your bank;
  • Credit card issuer;
  • Payment provider.

Once Evdokia submits an approved refund, the time required for funds to appear in your account is determined by your financial institution.

Chargebacks and Payment Disputes

We value clear communication with our customers.

If you believe you were charged incorrectly, notice an unauthorized transaction, or have a payment concern related to your order, please contact us first so we can review and assist you.

We encourage customers to contact us directly so we can work toward a quick and appropriate resolution.

Customers retain their rights to contact their bank or payment provider regarding legitimate payment concerns.

Order Confirmation

After successful payment, you will receive an order confirmation email at the email address provided during checkout.

Please review your order confirmation carefully and contact us as soon as possible if you notice incorrect information, including:

  • Shipping address;
  • Contact details;
  • Product selection.

Contact Information

For questions about billing, payments, order charges, or transaction security, please contact us:

Evdokia

Email:
info@evdokiamoskvina.com

Phone:
+1 305-868-5927

Address:
5415 Collins Ave
Miami Beach, FL 33140
United States

Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT)

We aim to respond to customer inquiries within 24–48 business hours.